Customer Service | Faelsafe: Fire Alarms, Extinguishers and Emergency Lighting in Leeds, Bradford and across West Yorkshire
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Faelsafe SMC is proud of its reputation in providing excellent customer care, after sale service and maintenance.

Faelsafe's desire to build long-term relationships with clients has led to a large client base, many of whom have been receiving excellent maintenance programs for years.

Maintenance and service are vital elements in ensuring any fire or security system remains effective and trouble free in operation in order that the integrity of the system is preserved at all times.

To these ends Faelsafe SMC operates a comprehensive 24-hour, 365 days a year emergency service facility with highly trained engineers available to assist with technical support, enquiries, or if necessary, attend the site to rectify any problems.

Faelsafe SMC believes in providing the same level of customer care and service to all clients, big or small, whilst recognising that individual customers have diverse and wide ranging requirements which need to be addressed.

Faelsafe SMC will design and implement a service and maintenance package in accordance with your requirements and relevant regulations and are happy to discuss arranging maintenance of existing installations.

Quite simply, preventative maintenance means peace of mind.

Don't Fael To Be Safe

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